From SanoLabs, the makers of the Sam app
Stay close, even when you live far away
From a distance you support your parents with regular calls, doctor visits you prepare together and an overview they choose to share with you.
What helps from a distance?
- Agree on a regular rhythmA set call is calmer than spontaneous checking in. Ask what suits your parents.
- Prepare the doctor visitCollect questions, go through the medication list and talk by phone before the appointment.
- Involve someone nearbyAsk whether neighbours, friends or siblings can drop by now and then.
What if it gets stuck?
- Ask about newsAsk what happened, not about numbers or duties.
- Collect numbersWith permission, note the family doctor and neighbours so you can arrange help.
- Plan visits aheadThat way a reunion is more than a check-up visit.
Sentences to begin with
You could say Shall we call on Sundays? Then you do not have to wait for calls from me.
A rhythm takes the urgency out of checking in.
You could say Who lives near you and could drop by if you need help?
That way you are not the only point of contact.
You could say You decide what you share with me. I only join in if you want me to.
Sharing by choice does not feel like being watched.
Sam and Care Circle for your parent
You see what your parents choose to share
With Care Circle your parent invites you and chooses what you see. It is reading along by invitation, not a live view.
- Invitation by link or codeYour parent invites you in Sam and you accept. You both need Sam, so far only on iOS.
- Your parent choosesPer person, your parent picks areas like sleep, symptoms or documents. Always included: a short profile (age, sex, height, weight, blood type).
- What reaches youA read-only copy with a date and up to 180 days of history, no advice. It updates itself, not in real time.
- No alerts, no emergency lineYou get no alerts about their data, and Sam is no emergency service. If sharing ends, the copy is deleted.
Age, height, weight
Fatigue, Cough
Duration and history
from today
Stay close without checking up
Instead ofspontaneous calls where you wonder how things really are
In SamA regular call, plus what your parents share, with a date.
Instead ofphotos of notes and screenshots sent by messenger
In SamYour parent shares sleep, symptoms or documents, read-only.
Instead ofasking whether the tablets were taken
In SamIf your parent shares a program, you see the medication taken, read-only.
Care Circle is not an emergency system and shows no live data; how your parents are, you learn by talking.
What adult children often ask
Is it intrusive to see my parents' data?+
Not if they decide it themselves. In Care Circle your parents choose what you see. You see it read-only, and they can end the sharing at any time.
Can I see from afar whether my parents are doing well?+
No. You only see what your parents share, with no interpretation and no alerts to you. How they are, you learn by talking.
Will Sam tell me about an emergency?+
No. You get no alerts about their data, and Sam is not an emergency system. In acute danger, call your local emergency number (112 in the EU, 999 in the UK, 911 in the US).
Do my parents need a smartwatch?+
No. Symptoms can be noted by hand, and a watch adds data from Apple Health. Sam is only available on iOS so far.
How do I check in from afar without nagging?+
Agree on a regular rhythm and let your parents choose what you talk about. Respect it when they do not want to share something.
What if my parent does not pick up the phone?+
Ask beforehand who nearby can check in. If you are acutely worried that something has happened, call your local emergency number (112 in the EU, 999 in the UK, 911 in the US).
Sources
- Harvard Health: Taking an aging parent to the doctor
- NHS: Social care and support guide
- WHO: Ageing and health
Last updated: October 2026
Stay close without pushing
In Care Circle you only see what your parents share with you.
Sam is a wellness companion and not a medical device. Sam does not diagnose or treat anything, is not an emergency service and does not replace a doctor. For acute symptoms call your local emergency number (112 in the EU, 999 in the UK, 911 in the US).