Question 1

What is SAM?

Accepted Answer

SAM is an AI-powered wellness app for Apple Watch, built by SanoLabs. It brings together your daily health metrics (heart rate, heart rate variability, sleep, activity, and more) into one clear experience. SAM helps you understand your wellness patterns, build healthier habits through structured programs, and stay informed about your well-being with smart insights and monthly reports.

Question 2

How does SAM work?

Accepted Answer

SAM connects to your Apple Watch via Apple HealthKit and securely syncs 13+ wellness metrics in the background. Our cloud-based AI analyzes your data to generate a daily Wellness Risk Score, personalized insights, and trend visualizations. You also get access to an AI wellness chat, 30-day prevention programs, and automated monthly PDF reports, all without any manual logging.

Question 3

What do I need to use SAM?

Accepted Answer

You need an iPhone with an Apple Watch (Series 4 or newer recommended) or any other wearable (Oura, Garmin, Whoop) and an active internet connection. SAM reads data from Apple HealthKit. No additional hardware, wearables, or sensors are required. Simply download SAM from the App Store, grant HealthKit permissions, and you're ready to go.

Question 4

What is the Wellness Risk Score?

Accepted Answer

The Wellness Risk Score is a single daily number (0–100) that summarizes your personal wellness metrics based on your Apple Watch data. It draws on 13+ metrics and your personal 21-day baseline to show trends in your overall well-being. It's designed to help you stay aware of changes in your wellness patterns, not to replace professional medical advice.

Question 5

What are the Prevention Programs?

Accepted Answer

SAM offers three programs designed to help you build healthier habits in movement, sleep, and stress management. Each program uses internationally recognized, clinically validated wellness questionnaires (IPAQ for physical activity, ISI for sleep quality, PSS-10 for perceived stress) to set your starting point and track your progress. Programs include daily goals, streaks, and milestone notifications to keep you motivated.

Question 6

What can I ask the AI chat assistant?

Accepted Answer

SAM's AI chat is a context-aware wellness companion. You can ask it questions about your personal wellness data, for example how your sleep quality has trended over the past week, what your heart rate variability patterns look like, or how your activity compares to your baseline. The chat is designed to help you understand your data better. It does not provide medical advice, diagnoses, or treatment recommendations.

Question 7

What are the Monthly AI Reports?

Accepted Answer

Each month, SAM automatically generates a comprehensive PDF wellness report with narrative analysis, trend summaries, your personal health signature, and shareable highlights. You can download and share these reports with your doctor or keep them for your own records. They're a great way to bring meaningful wellness data to your next appointment.

Question 8

Is SAM a medical device?

Accepted Answer

No. SAM is a wellness and lifestyle app. It is not a medical device and does not provide medical advice, diagnoses, or treatment. SAM is designed to help you track and understand your daily wellness data and build healthier habits. Always consult a qualified healthcare professional for any medical concerns.

Question 9

How much does SAM cost?

Accepted Answer

SAM is free to download and use. It is available on the App Store for iPhone.

Question 10

How does SAM protect my data and privacy?

Accepted Answer

Your privacy is our top priority. SAM is fully GDPR-compliant and built with a privacy-first architecture. We only access the Apple HealthKit data you explicitly grant permission for, and you can revoke access at any time. SanoLabs is a German company and your data is processed in accordance with EU data protection standards. If you have any questions, please reach out to privacy@sanolabs.eu.

Question 11

What Apple Watch metrics does SAM use?

Accepted Answer

SAM can read and analyze 13+ metrics from your Apple Watch, including: resting heart rate, heart rate variability (HRV), respiratory rate, blood oxygen saturation, sleep duration and stages, step count, active energy burned, exercise minutes, stand hours, walking heart rate average, and more. The more data your Apple Watch collects, the more personalized your SAM insights become.

Question 12

How is SAM different from other health apps?

Accepted Answer

SAM uniquely combines AI-powered wellness insights, a daily Wellness Risk Score, an AI wellness chat, clinically validated 30-day prevention programs, and automated monthly PDF reports, all in one place, using just your Apple Watch. Unlike hardware-dependent platforms, SAM works with the device you already own. And unlike generic AI assistants, SAM is purpose-built to understand Apple Watch wellness data.

Question 13

Can SAM replace my doctor?

Accepted Answer

No, and it's not designed to. SAM is a wellness companion that helps you stay aware of your well-being and build healthier habits between doctor visits. The monthly reports are designed to give you meaningful data you can bring to your healthcare provider. SAM encourages you to consult a professional for any medical concerns.

Question 14

What does "Made in Europe" mean for SAM?

Accepted Answer

SanoLabs is headquartered in Germany, and SAM is developed under strict European data protection and quality standards. "Made in Europe" reflects our commitment to GDPR compliance, data security, engineering quality, and transparent business practices. Your wellness data is handled with the care and regulatory rigor you'd expect from a German company.

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